Your privacy is bilion4's top priority. This document provides a detailed explanation of how bilion4 collect, use, store and protect your personal data as a player on our platform in Malaysia. We are fully compliant with Malaysia's Personal Data Protection Act (PDPA) and are committed to keeping your data secure at all times.
Six core principles governing how bilion4 handles the personal data of Malaysian players
All data transmitted between your device and bilion4's servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia. Your data cannot be intercepted by any third party while in transit.
Bilion4 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). This means we collect only the data that is necessary, provide clear notice of how it is used, and respect your rights as a data subject.
Bilion4 does not sell, rent, or share your personal data with any third party for marketing or commercial purposes without your explicit consent. Your data belongs to you — we are simply its custodians.
All personal data of bilion4 members is stored in fully secured data centres with strict physical and digital access controls. Access to player data is granted only to trained bilion4 staff who have been specifically authorised.
You have the right to request access to the personal data bilion4 holds about you, to request correction of any inaccurate data, and in certain circumstances to request its deletion. All requests will be addressed within 21 working days.
You have full control over marketing communications from bilion4. You may unsubscribe from promotional emails, SMS notifications or push notifications at any time through your account settings, with no penalties.
Key Summary: bilion4 is fully committed to protecting your privacy. This Privacy Policy outlines your rights under Malaysia's Personal Data Protection Act 2010 (PDPA) and explains how we handle your personal data. By using the bilion4 platform, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using bilion4's services.
This Privacy Policy is published by bilion4 ("we", "the bilion4 platform") and applies to all personal information collected through the website https://bilion4.best, the bilion4 mobile app for iOS and Android, and all services provided to bilion4 members in Malaysia.
Bilion4 is the data controller responsible for processing your personal data as defined under Malaysia's Personal Data Protection Act 2010 (PDPA). This means we determine the purposes and manner in which your personal data is processed, and we are fully accountable for ensuring that such processing is carried out lawfully, fairly, and transparently.
This document applies to all individuals who interact with bilion4, including registered members who actively play, individuals in the process of registering an account, visitors to the bilion4 website who have not yet registered, and former members whose accounts have been closed but whose data is retained for the period required by law.
This Privacy Policy should be read in conjunction with Terms & Conditions bilion4 and the page Responsible Gambling us.
Bilion4 collects the following information directly from you during the registration process and your use of the platform:
While you use the bilion4 platform, we automatically collect the following technical information:
In certain circumstances, bilion4 may receive your personal data from legitimate third-party sources, including identity verification agencies used for the KYC process, payment service providers (such as eWallet providers and FPX banks) for transaction verification, and regulatory bodies that require bilion4 to verify certain information.
Note: bilion4 only collects data that is strictly necessary to provide our services, comply with legal obligations and protect the integrity of the platform. We do not collect sensitive data such as medical information, political views or religious beliefs unless you voluntarily share them in your communications with the bilion4 support team.
Bilion4 uses your personal data for the following legitimate purposes:
| Purpose of Processing | Types of Data Used | Legal Basis |
|---|---|---|
| Bilion4 account setup & management | Identity, contact, account | Contract performance |
| Processing MYR deposits & withdrawals | Financial, identity | Contract performance |
| KYC identity verification & fraud prevention | Identity, documents, financial | Legal obligation |
| Gaming service provision & improvement | Gaming activity, usage | Legitimate interests |
| Customer support & dispute resolution | All related categories | Contract performance |
| Bilion4 marketing & promotional communications | Contact, gaming activity | Consent |
| Responsible gambling & player protection | Gaming activity, financial | Legal obligation |
| AML/CTF compliance & regulatory reporting | Identity, financial, transactional | Legal obligation |
Bilion4 will not use your personal data for any purpose not stated in this Privacy Policy without providing prior notice and, where necessary, obtaining your fresh consent.
Bilion4 processes your personal data on valid legal bases under Malaysia's PDPA and related regulations:
Bilion4 may share your personal data with the following categories of third parties, only to the extent necessary for legitimate purposes:
Bilion4 will never sell, rent, or disclose your personal data to:
All third parties that receive personal data from bilion4 are bound by strict confidentiality and data protection agreements. bilion4 ensures that every third party upholds data protection standards equivalent to or higher than our own.
Bilion4 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
In the event of a data breach that may affect your rights, bilion4 will take the following immediate steps: notify the relevant authorities within the timeframe required by law, inform you directly if the breach poses a high risk to your rights, and document the breach and all actions taken in detail.
Bilion4 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by Malaysian law:
| Data Categories | Retention Period | Reason |
|---|---|---|
| Active bilion4 account data | Throughout active account | Required to provide the service |
| MYR financial transaction records | 7 years after transaction | Malaysia AML/tax legal requirements |
| KYC documents (MyKad, bank statements) | 5 years after account closure | Regulatory compliance requirements |
| Bilion4 game activity logs | 3 years after session | Dispute resolution & audit |
| Customer support communication records | 3 years after resolution | Protection against legal claims |
| Platform usage data & cookies | 13 months | Performance analytics & service improvement |
| Marketing data (with consent) | Until consent is withdrawn | Based on your consent |
Once the retention period expires, bilion4 will securely delete or anonymise your data in accordance with established procedures.
As a bilion4 member and a data subject under Malaysia's PDPA, you have the following rights in relation to your personal data:
You have the right to request a copy of the personal data bilion4 holds about you. Requests will be processed within 21 business days.
If your data is inaccurate or incomplete, you have the right to request that bilion4 correct it as soon as possible.
Under certain circumstances, you have the right to request the deletion of your data — subject to bilion4's legal obligations to retain certain records.
You may request that bilion4 restrict the processing of your data under certain circumstances while awaiting the resolution of a dispute.
You have the right to receive the data you have provided to bilion4 in a structured, machine-readable format for transfer.
You have the right to object to the processing of your data for direct marketing purposes or on the grounds of bilion4's legitimate interests in certain circumstances.
How to Submit a Request: To exercise any of the above rights, contact the bilion4 privacy team by email support@bilion4.best with the subject line "Personal Data Rights Request". Please include your full name, bilion4 account number, and the type of request you wish to make. bilion4 will verify your identity before processing the request for security purposes.
Cookies are small text files stored on your device when you visit bilion4.best or use the bilion4 app. Cookies help bilion4 remember your preferences, maintain your login session and improve your overall user experience.
You can control and manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the bilion4 platform and your gaming experience. For non-essential cookies, use the cookie management panel accessible via the "Cookie Settings" link in the footer of every bilion4 page.
In the course of its operations, bilion4 may need to transfer your personal data to servers or service providers located outside Malaysia. This may occur when using global cloud services or international gaming software providers.
Bilion4 ensures that any such international data transfers are safeguarded by adequate protections, including: data processing agreements that comply with international standards (including equivalent Standard Contractual Clauses), ensuring that recipient countries maintain an equivalent level of data protection, and obtaining your consent where required by Malaysian law.
Further information about the safeguards applied to international data transfers is available upon request from the bilion4 privacy team at support@bilion4.best.
The bilion4 platform is strictly limited to individuals aged Aged 21 and above. bilion4 does not knowingly collect personal data from children or individuals below the stipulated age of majority.
If you believe we may have collected personal data from someone under the age of 21, please contact us immediately at support@bilion4.best. bilion4 will take prompt steps to investigate, delete the relevant data, and close any ineligible account where applicable.
We also encourage parents and guardians to monitor their children's online activity and make use of parental control tools available on their devices to restrict access to gambling sites, including bilion4.
Bilion4 reserves the right to amend, update, or revise this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or developments in the services we offer to Malaysian players.
When we make material changes to this Privacy Policy, bilion4 will notify you through one or more of the following methods: displaying a prominent notice on the bilion4 platform homepage, sending a notification email to the address registered to your account, or showing a message within your bilion4 account upon your next login.
The "Last Updated" date displayed at the top of this Privacy Policy reflects when the most recent changes took effect. Your continued use of the bilion4 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, please stop using the platform and contact bilion4 to close your account.
All previous versions of the bilion4 Privacy Policy are retained and can be requested from our team for historical reference if needed.
Bilion4 has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with Malaysia's PDPA and managing privacy-related requests from bilion4 members.
For any enquiries, concerns or requests relating to this Privacy Policy or bilion4's use of your personal data, please contact us through the following channels:
bilion4 Response Time: We are committed to acknowledging all privacy-related requests within 3 business days and providing a substantive response within 21 business days. For complex cases that require additional time, we will keep you informed of the progress of your request.
If you are dissatisfied with how bilion4 handles your personal data or with the response given to your request, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) or the relevant regulatory authority.
Bilion4 is fully committed to protecting the privacy and security of your personal data. All information is stored securely using 256-bit SSL encryption, in compliance with Malaysia's PDPA, and is never shared without your consent. To learn about your rights or submit a data-related request, email us at support@bilion4.best. By using the bilion4 platform, you agree to Terms & Conditions and this Privacy Policy.